amazon aromatica limited

Submitted by pcharnley on Sun, 11/11/2007 - 16:21.
Online Store Information
Give a description of this online store:
Amazon Aromatics Limited is a private limited company dedicated to bringing to you soaps, oils and other handcrafted products from the Amazonian region of Brazil
What is the store's web address?:
http://www.amazonaromatics.co.uk
Is this your online store?:
Yes, this is my store
Return Policy Specifics
Who pays for the returned shipping costs? :
the customer for unsuitable or unwanted goods
List any non-returnable items sold at this store:
earrings
Does this store offer refunds, store credit, and/or exchanges? :
no store credit and refunds and exchanges for unsuitable and faulty goods
How much time does the customer have to make a return?:
30 days for faulty goods and 14 days for unsuitable goods
How long does it take to process a refund?:
one month
What steps are necessary for a customer to make a return?:
first contact store at info@amazonaromatics.co.uk within 7 days and preferably within 48 hours quoting invoice number Return goods to Amazon Aromatics Limited in original packaging and suitably packed and parcelled
Return Policy
Describe Return Policy:

Returns Policy
If you need to return any goods please in the first instance contact us at info@amazonaromatics.co.uk within 7 days and preferably within 48 hours quotin you invoice number.
Unsuitable goods must be returned within 14 days of receipt in an unused condition and in their original packaging and with proof of purchase. Please ensure that returned goods are suitably packed and parcelled. We also recommend using a signed for, insured delivery method for your own peace of mind. The customer will pay postage charges for the return of unsuitable products.You will receive your refund normally within 30 days of our receipt of the returned goods although usually sooner. This does not affect your statuary rights.
Faulty goods should be returned to us within 30 days, again using the above procedures. In the case of faulty goods supplied by Amazon Aromatics Limited a full refund including postage will be given. This will normally be within 30 days of our receipt of the returned goods although usually sooner.

Where is the return policy?:
http://www.amazonaromatics.co.uk/returns.htm

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Return Policy Agreement

Return Policy Agreement - returnpolicies.net

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