Who pays for the returned shipping costs? :
Is there a restocking fee? If so, how much?:
We have a $25.00 restocking fee.
Does this store offer refunds, store credit, and/or exchanges? :
We offer refunds minus the shipping and handling fees.
How much time does the customer have to make a return?:
How long does it take to process a refund?:
Is an authorization number (RMA, RA, etc.) required before customer can return product?:
What steps are necessary for a customer to make a return?:
If the customer is unhappy with the order.They must contact ElektroTekno for a RMA(Return Merchandice Authorization).They can contact us by email CAWjkw@aol.com or by phone at 330-395-5044<and we will be sure to help them.
