Greenhouses.com

Submitted by Gardener on Thu, 05/24/2007 - 14:55.

Online Store Information

Give a description of this online store:

Even though over the years our internet business has become one of the largest in America - we still that brick and mortar store it all started in. Unlike almost every other greenhouse kit dealer we are one of very few online greenhouse kit companies that have actually owned these greenhouses.

What is the store's web address?:

http://www.greenhouses.com

Is this your online store?:

No, this is not my store

Return Policy Specifics

Is an authorization number (RMA, RA, etc.) required before customer can return product?:

Yes, returns without an RMA number will not be accepted.

What steps are necessary for a customer to make a return?:

Just use the online help desk to request an RMA. Our customer service representative will give you an RMA number to be placed on your package(s).

Return Policy

Describe Return Policy:

If you are not satisfied with your purchase, just notify us within 30 days from the date you receive your order (After 30 days there are no returns and the manufacturer's warranty applies). We will happily refund the purchase price, less 15%, of your item(s) or exchange the item(s), as you wish.

Products whose prices include free shipping: An additional 10% of the greenhouse price will be charged for returned greenhouses to cover original shipping costs.

Customer is responsible for shipping costs to send the items back to the manufacturers. If customer paid for original shipping costs the shipping charges are not refundable, and COD packages are not accepted. Any discounts given will be subtracted from returned merchandise refunds. Damaged or missing items noticed upon delivery should be reported promptly and will be replaced at our expense. Returned products must be in original condition. This includes original packaging material, manuals, and all other accessories provided by the manufacturer.

Where is the return policy?:

http://www.greenhouses.com/RETURNPOLICY.HTML

Vote Result

Score: 6.0, Votes: 1

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