ToyShelf.com

Return Policy: You may return all new, unopened items within 30 days of delivery for a full refund. All products must be in their original selling condition, with all original tags attached. A refund in the original form of payment will be issued once your return has been received and inspected. Refunds for gift orders will be issued in the form of a Gift Certificate. Gift wrapping costs are not refundable. Shipping charges are not refundable (items sold with free shipping will be assessed a shipping charge). Items returned after 30 days will be subject to a 20% restocking fee. There will be no refund for merchandise that show any signs of use. Merchandise returned past 150 days will not be refunded.

If your package cannot be delivered through no fault of ToyShelf.com, your shipping charges will not be refunded, you will be charged a 10% restocking fee and any applicable return shipping fees. This means if the package is refused, shipped to an invalid address, or you cannot arrange with UPS (or other carrier if applicable) to take delivery of your package, you will be charged a 10% restocking fee and all applicable return shipping fees. If your package goes missing because you provided an incorrect shipping address, we will be unable to refund you for the order.

We understand that many customers like to order holiday gifts early, so we have extended our returns period for the holidays. Items shipped between November 1, 2008 and December 31, 2008 may be returned until January 31, 2009 for a full refund, subject to our other return policies listed above.